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Can I make an appointment to view all your items?
How much is delivery-by-hand?
How do I self-collect?
How do I buy an item?
What is your return policy?
How much is postage?
Why is "Cash on delivery" the only payment mode on the website
Orders outside Singapore


Can I make an appointment to view all your items?
Yes, arrangements can be made if you would like to view what I have in Singapore. Please contact me to make an appointment.

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How much is delivery-by-hand?
There is no delivery charge for purchases above $50 in Singapore. For all other purchase amounts, a surcharge of $10 per item is applicable. The maximum surcharge for delivery is $20.

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How do I self-collect?
The meeting point for self-collection in Singapore is at Sembawang MRT Station / Sunplaza.

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How do I buy an item?
Select the item you want and click �Buy Now�. Complete the checkout procedure as per instructions on the website. You will be required to fill up the "State" you reside as part of the mandatory field when filling up your details, if you are residing in Singapore, it doesn't matter, just click on any of the given options as this is a US based site. I will then respond with the item�s availability, final amount including delivery or postage and my bank account number if neccessary. Make payment via fund transfer to my bank account and I will contact you again once the payment is processed. For self-collection, payment mode is by cash only. Delivery by hand in Singapore normally takes up to 3 days after a payment is processed. Delivery by post may take a longer time, depending on the schedules of the Post office.

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What is your return policy?
Sorry, All items sold are non-refundable.

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How much is postage?
Normal postage in Singapore is currently $1.50 for first item and $1 each for subsequent items. Registered mail is an additional $2.00 for the first item and $1.50 each for subsequent items. Registered mail is encouraged, as I do not bear any responsibilities for lost or damaged mails. A different postage rate may apply for exceptional items. For postage costs to all other countries, please email me for more information.

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Why is "Cash on delivery" the only payment mode on the website
I am using a standard website template to keep cost of operation low. Just select "Cash on delivery" when you checkout. I will email you the actual amount for payment including delivery or postage and my bank account number if neccessary.

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Orders outside Singapore
Please note that most countries impose duties/taxes and or brokerage fees beyond the cost of the merchandise and shipping already charged to you by Paintedfaces. These duties/taxes and or brokerage fees are imposed by each country and are the sole responsibility of you. These fees are due upon delivery.

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Last Updated: 9 Apr 2008 19:34:28 PDT home  |  about  |  terms  |  contact
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